Terms and Conditions
TERMS & CONDITIONS
When you order products from ÅsaGotland(Aspea Systems AB) (corporate ID no.556615-0420), the following terms and conditions apply. This means that, as a consumer, you accept and approve these General Terms and Conditions in all purchases at https://asagotland.se. Orders can only be made by persons that are 18 years old or older, or with the parent’s or guardian’s consent. These Terms and Conditions may be modified at any time by ÅsaGotland(Aspea Systems AB), without prior notice. Please note that the valid version of the Terms and Conditions for your order is the version that was in effect at the time when you placed the order.
ÅsaGotland(Aspea Systems AB) comply with current consumer law provisions and the EU law on data protection and privacy, the General Data Protection Regulation (GDPR). Please go to the privacy info for more information.
ORDERS & AVAILABILITY
ÅsaGotland(Aspea Systems AB) reserves the right to cancel a purchase entered due to any errors concerning stock status or price. If a product is sold out or is unavailable for any reason, ÅsaGotland(Aspea Systems AB) is not obliged to supply the product. In this event, ÅsaGotland(Aspea Systems AB) customer service will contact you shortly by e-mail.
We issue a disclaimer with regard to any price changes, printing errors, errors in product images and/or inaccurate information caused by technical or human error. We reserve the right to make changes to prices and purchase conditions.
PRICES
The price for each item is displayed in the shop. If you are located Sweden, Denmark and Finland VAT/sales tax is included within the price of the product. If you are located in other countries, you are responsible for paying sales tax and import duties, if any (as applicable within each jurisdiction). ÅsaGotland(Aspea Systems AB) will not be held responsible for any such sales tax. Please contact your local customs office for more information.
PAYMENT
ÅsaGotland(Aspea Systems AB) offers payment with Payson for customers in EU. Right now we cannot handle customers from other countries.
For more information regarding payments with Payson, please visit Payson Terms.
SHIPPING
ÅsaGotland(Aspea Systems AB) currently delivers all international shipments using DHL Express. It’s easy, fast and secure to ship with DHL Express. Right now we only ship to Sweden and other EU countries.
The delivery time is normally 3-7 working days but depends on country. Once your order is shipped, you will receive a shipping notification from DHL Express. DHL notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time.
Shipping fees:
Sweden Flat rate: 59 SEK free delivery at 800 SEK
Other EU countries Flat rate 159
UNCLAIMED ORDERS
If a delivered package is not collected, we reserve the right to charge you a fee covering the entire cost of the shipping as well as any additional penalty and processing fees. Non-collected packages are normally not covered by the right to return items.
RETURNS
When shopping at https://asagotland.se you are always entitled to a 14 days full refund guarantee from the date on which you received your goods. In the case of returns, the goods must be returned in the same state as they were in when they were delivered to you. The item must be returned in the same packaging in which it was delivered.
Please note that the shipping cost will not be refunded in the case of a return. The cost of the return will also be at you own expense.
The right to return does not include customized products.
Please follow our instructions regarding Returns. After you have notified us of the desire to return the product, you will receive more information by e-mail
CLAIMS
ÅsaGotland(Aspea Systems AB) will cover all costs of replacing the merchandise due to damage caused during transportation or in the event of a manufacturing fault. If a product is damaged or is otherwise faulty when it arrives, a claim should be filed (if possible) within 7 days from receipt. Please contact [email protected] and report the damage with relevant details about the damage and your current order number.
FORCE MAJEURE
ÅsaGotland(Aspea Systems AB) fails to comply with the agreement because of unusual adverse circumstances outside of its control due to force majeure such as strikes, civil unrest, war or natural catastrophes such as earthquakes, volcanic action and other similar matters, then ÅsaGotland(Aspea Systems AB) cannot be held responsible for the consequences.