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Shipping & returns

SHIPPING

ÅsaGotland(Aspea Systems AB) currently delivers all international shipments using DHL Express. It’s easy, fast and secure to ship with DHL Express. Right now we only ship to Sweden and other EU-countries

The delivery time is normally 3-7 working days but depends on country. Once your order is shipped, you will receive a shipping notification from DHL Express. DHL notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. 

 

Shipping fees:

Sweden Flat rate: 59 SEK free delivery at 800 SEK
Other EU-countries Flat rate 159 SEK

UNCLAIMED ORDERS

If a delivered package is not collected, we reserve the right to charge you a fee covering the entire cost of the shipping as well as any additional penalty and processing fees. Non-collected packages are normally not covered by the right to return items.

 

TRANSPORT DAMAGES

Mrs Mighetto will cover all costs of replacing the merchandise due to damage caused during transportation. If a product is damaged or is otherwise faulty when it arrives, a claim should be filed (if possible) within 7 days from receipt. Please contact [email protected] and report the damage with relevant details about the damage and your current order number.

 

RETURNS

When shopping at https://asagotland.se you are always entitled to a 14 days full refund guarantee from the date on which you received your goods. In the case of returns, the goods must be returned in the same state as they were in when they were delivered to you. The item must be returned in the same packaging in which it was delivered.

Please note that the shipping cost will not be refunded in the case of a return. The cost of the return will also be at you own expense.

The right to return does not include customized products.

Please follow our instructions regarding Returns. After you have notified us of the desire to return the product, you will receive more information by e-mail

 

CLAIMS

ÅsaGotland(Aspea Systems AB) will cover all costs of replacing the merchandise due to damage caused during transportation or in the event of a manufacturing fault. If a product is damaged or is otherwise faulty when it arrives, a claim should be filed (if possible) within 7 days from receipt. Please contact [email protected] and report the damage with relevant details about the damage and your current order number.